Heather Hayes is the founder and CEO of Heather R. Hayes & Associates, Inc. She is a Master’s level Licensed Counselor, Board Registered Interventionist (CIP) and Certified ARISE Interventionist. Ms. Hayes earned her B.A. from Emory University and her M.Ed. from Antioch University in Counseling Psychology. A veteran of the behavioral health field, Heather has over three decades of experience in treating clients with complex mental health issues and the full spectrum of addictive disorders. She has also worked with clients of all ages and specializes in the treatment of adolescents/young adults, trauma, behavioral issues and eating disorders.
Known as one of the country’s most prominent authorities on these topics, Ms. Hayes is a coveted speaker on the national and international stage, is widely-recognized for her comprehensive and Trauma-Informed Responsive Intervention™, and has been published in numerous journals, books, and other industry publications. Ms. Hayes also serves as an on-air expert and consultant for CNN and Dr. Oz and has been featured on A&E, ABC, CBS, BBC, FOX, MTV and NBC. In addition, Ms. Hayes is a featured interventionist on the 2018 & 2019 seasons of A&E’s high-profile show Intervention.
Throughout her career, Ms. Hayes has been a lifeline for clients at their most profound points of suffering. She offers clients and their families a safe haven as they navigate the recovery journey and works with the entire family system to support long-term, sustainable healing.
As an independent Trauma-Informed Responsive Interventionist™ and a staunch proponent of professional ethics, Ms. Hayes does not have financial relationships with any treatment centers or clinicians. Over 95% of her interventions have successfully ended with the subject agreeing to treatment.
Outside of work, Heather uses her expertise to give back to her community by volunteering as the psychological profiler with the Forsyth County Sheriff’s Department Hostage Negotiation and SWAT Team.