Amani started her journey in the hospitality industry at the age of 16, before she turned 20, in 1994, she was handpicked and hired at the Four Seasons Hotel, owned and operated by Muskita Hotels Group. She remained in the hotel for over 19 years, climbing the ladder at various departments and was ultimately appointed as the Quality Control Manager, reporting directly to the Chairman as she lead the quality initiative for more than 10 years.
Amani's career has been focused on the Hospitality Industry for over 26 years. With a deep passion for quality and enhanced enthusiasm for career growth and advancement, in 2013 she left the Four Seasons Hotel to peruse a new career path and set up her company Quality Focus. Since then, Quality Focus adapted a unique approach to Leadership Development Solutions, as well as Strategic Hospitality & Quality Management through diverse tailor-made services. This quickly lead to the formation of a solid customer base through positive word of mouth. This high portfolio includes some of the most prestigious and luxurious five stars hotels, restaurant management companies and organizations of multiple industries, both locally & internationally, such clients continue to entrust Quality Focus in the Enrichment & Management of their Customer Experience through employee enhanced knowledge & performance.
Amani's years of expertise in the Hospitality Industry accelerate the implementation of key initiatives, contributing to enhanced development of collaborative cultures and achieving excellence in new measures of ROI (Return on Investment). This strategic formulation and implementation ads value and drives employee performance to go "beyond customer engagement" by sharing accountability for results, thus building cultures of enhanced collaboration. Enhanced collaboration leads to trust and high trust levels within an organization drives performance.
Amani holds a degree in Hospitality & Tourism, Business Administration Management and in Strategic Hospitality Management from Cornell University.
She is a certified Vocational Trainer (level 5) by the Cyprus Human Resources Development Authority (ANAD), a Certified CHS and with a passion for enhanced knowledge she is in the process of becoming a Certified CHT by the American Hotels & Lodging Educational Institute.
Amani won the titles of “Cyprus Business Woman of the Year 2016” at the 10th (National) Cyprus Business Woman of the Year Award, in 2017 she served as a judge for the 11th (National) Cyprus Business Woman of the Year Award and is a member of the Cyprus Russian Business Association